Privacy Policy

1. Introduction

ar444 ("we", "us", "our") is committed to protecting the privacy and security of all players who access our services through ar444.vip. This Privacy Policy sets out in clear terms exactly what information we collect from you, why we collect it, how we use it, and the controls you have over your personal data.

This policy applies to all users of ar444 who are located in Bangladesh or who access our platform from any other location. By creating an account or using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.

We reserve the right to update this Privacy Policy from time to time. When material changes are made, we will notify registered users via email or a prominent notice on the platform. Your continued use of ar444 after the effective date of any changes constitutes your acceptance of the revised policy.

2. Information We Collect

We collect various categories of information from you and about you in order to deliver our gaming services, verify your identity, process your transactions, and comply with applicable obligations. Below is a detailed breakdown of the data types we process.

Account Registration Information

• Full name, date of birth, and nationality — collected to verify that you meet the 21+ age requirement.
• Email address and mobile phone number — used for account communications, security alerts, and identity verification.
• Residential address (city, district, division within Bangladesh — e.g. Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar).
• Username and encrypted password created by you at the time of registration.

Financial and Transaction Data

• Deposit and withdrawal records, including amounts in BDT, timestamps, and the payment method used (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, Mastercard).
• Partial payment account references (e.g. mobile wallet numbers) used to confirm transaction ownership. We do not store full card numbers.
• Bonus and promotional credit history, wagering records, and net gaming revenue associated with your account.

Technical and Usage Data

• IP address, device type, operating system, browser type, and screen resolution — used for fraud prevention and platform optimisation.
• Session logs, pages visited, games played (cricket betting, slots, live casino, crash games), and time spent on each section of ar444.
• Cookies and similar tracking technologies — see Section 4 for full details on how we use cookies and your opt-out options.

3. How We Use Your Information

ar444 uses the information we collect solely for legitimate and necessary purposes. We do not engage in any form of unauthorised profiling or data monetisation. Specifically, your data is used to:

• Operate and maintain your ar444 account, including processing deposits and withdrawals through bKash, Nagad, Rocket, and other supported payment channels.
• Verify your identity and age (21+) to ensure compliance with our responsible gaming standards and applicable regulations in Bangladesh.
• Detect, investigate, and prevent fraudulent transactions, money laundering, and other prohibited activities that could harm our players or platform integrity.
• Personalise your experience on ar444 — for example, recommending cricket betting markets relevant to BPL and T20 World Cup fixtures, or surfacing slots games matching your play history.
• Send you important account notifications, security alerts, and, where you have opted in, promotional messages about bonuses, free spins, and seasonal offers (Eid, BPL season, Pohela Boishakh).
• Resolve disputes, respond to player support requests, and maintain comprehensive records as required for audit and compliance purposes.

We will not use your data for any purpose that is incompatible with the purposes described above without first obtaining your explicit consent.

4. Cookies and Tracking Technologies

ar444 uses cookies and similar technologies (web beacons, local storage tokens, and session identifiers) to provide core platform functionality, remember your preferences, and help us understand how players engage with our games and features.

Essential Cookies

These cookies are strictly necessary for the platform to function. They include session authentication tokens, CSRF protection tokens, and language preference settings. You cannot opt out of essential cookies without disabling core platform features.

Analytics Cookies

We use analytics cookies to measure platform performance, identify popular game categories (such as cricket betting and slots), and improve the overall player experience. The data collected is aggregated and does not personally identify you.

Managing Your Cookie Preferences

You can control and manage cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of ar444, including the ability to log in and access your account balance. For further guidance, refer to your browser's help documentation.

5. Data Sharing and Disclosure

ar444 does not sell your personal data. We may share your information with carefully selected third parties strictly in the following circumstances:

• Payment processors: We share transaction data with payment service providers (including bKash, Nagad, Rocket, Upay, and card processors) solely to facilitate and confirm your deposits and withdrawals. These providers operate under strict data-protection obligations.
• Game providers: Game studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive session and fair-play data necessary to deliver their games on our platform. No unnecessary personal identifiers are shared.
• Fraud prevention and KYC verification: We may share identity and transaction data with specialist third-party compliance and KYC service providers to meet our anti-money-laundering obligations.
• Legal obligations: We may disclose your information where required to do so by applicable law, court order, or regulatory authority. In such cases we will disclose only the minimum information necessary.

In all cases where data is shared with third parties, we require those parties to maintain confidentiality and to use your data only for the specific purpose for which it was shared. We do not permit third-party recipients to use your data for their own marketing or commercial purposes without your consent.

6. Data Retention

ar444 retains your personal data for as long as your account remains active and for a reasonable period thereafter in accordance with our internal data retention schedule. Financial transaction records and identity verification documents are retained for a minimum period necessary to satisfy audit, compliance, and dispute-resolution requirements.

If you close your ar444 account, we will anonymise or securely delete your personal data within a reasonable timeframe, except where retention is required by applicable law or for the resolution of outstanding disputes or claims.

7. Data Security

We take the security of your personal data seriously. ar444 implements industry-standard technical and organisational measures to protect your information against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers, access controls limiting data access to authorised personnel only, regular security audits and penetration testing, and secure encrypted storage for all sensitive data fields.

While we maintain rigorous security standards, no digital transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with ar444 is no longer secure (for example, if you feel that the security of your account has been compromised), please contact our support team immediately at [email protected].

8. Payment Data and Financial Privacy

ar444 treats all financial data with the highest level of confidentiality. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or any supported bank transfer, the transaction is processed through encrypted channels. We do not store full card numbers, CVV codes, or complete mobile wallet credentials on our servers. Only partial references necessary to confirm transaction ownership are retained.

If you suspect any unauthorised transaction on your ar444 account, you must notify us immediately by emailing [email protected]. We will investigate the matter promptly and take appropriate action to secure your account. All dispute communications are handled confidentially and in accordance with this Privacy Policy.

9. Your Privacy Rights

As a player on ar444, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request" and we will respond within a reasonable timeframe:

• Right of access: You may request a copy of all personal data ar444 holds about you, along with information about how it is being used.
• Right of rectification: If any data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right of erasure: Subject to our legal and compliance retention obligations, you may request the deletion of your personal data from our systems.
• Right to restrict processing: You may ask us to stop processing your personal data in certain circumstances — for example, while you dispute the accuracy of data we hold.
• Right to withdraw consent: Where our processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

We aim to respond to all valid privacy rights requests within 30 days of receipt. In complex cases this period may be extended by up to an additional 60 days, in which case we will notify you of the extension and the reasons for it.

10. Third-Party Links and Services

ar444 may contain links to third-party websites or integrate third-party game content from licensed providers. Once you leave ar444.vip or interact with a third-party frame, this Privacy Policy no longer applies. We strongly encourage you to review the privacy policies of any third-party service you access through or in connection with our platform. ar444 accepts no responsibility for the privacy practices or content of external sites or providers.

11. Protection of Minors

ar444 is strictly an adult-only platform. Our services are intended exclusively for persons aged 21 years and above. We do not knowingly collect, process, or retain personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from a person under 21, we will take immediate steps to delete that data from our systems and close the associated account. If you are a parent or guardian and believe a minor has accessed ar444, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

ar444 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will revise the "Last Updated" date at the top of this document and, where appropriate, notify registered users by email or through a prominent notice on the platform. The most current version of this Privacy Policy will always be available at ar444.vip/privacy-policy.

Your continued use of ar444 following the posting of changes constitutes your acceptance of those changes. If you do not agree with the revised Privacy Policy, you should discontinue use of the platform and contact us to close your account.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way ar444 handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related enquiries promptly and transparently.

Email us at: [email protected]